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Collections Sites| Merchants Bank Branches Garden City Town Hall Hanceville Town Hall Morris Town Hall Kimberly Town Hall |
| Note: Payments past the due/discount date on bill will not be accepted at these locations. |
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| Customer Service: | 256-734-1911 |
| 800-321-6572 | |
| After Hours, Emergency Only | 256-734-0565 (Cullman Co) |
| 205-647-2333 (Jefferson Co) | |
| Office Hours: 8:00a - 4:30p | |
| Monday - Thursday | |